About

ICM America

About ICM America

What We Do

Founded in 1997, ICM America specializes in supporting mid-size to Global Fortune 500 companies with the implementation of SAP ERP. As an SAP Silver Partner, over the last 25+ years we have built up vast experience and successfully delivered hundreds of SAP implementations throughout North America and Europe. Our SAP experts support clients from the very start of their SAP project and continue to advise and support them after their systems have gone live. Focused on delivering the best results for clients and helping them stay ahead of the competition, our teams are always up to date with the latest technology developments in the SAP world.

Our mission statement

Our goal is to be recognized as a valued and reliable SAP implementation partner, driving forward our clients’ digital transformation. To achieve this recognition, we create real and measurable value as we support our clients throughout their SAP journey.

Our guiding principles

In everything we do and on every client project, all our teams are guided by common principles:

  • Always do the right thing
  • We’re in it together
  • Warn early, don’t hide
  • Foster client self-reliance through the transfer of knowledge
  • Deliver excellence and outstanding value

Why choose ICM America?

In today’s competitive environment, many companies offer SAP consultancy services. So why choose ICM America? Besides being an SAP Silver Partner recognized for the delivery of SAP consultancy and support services, what makes us stand out from the crowd?

25+ years of SAP implementation experience and in-depth knowledge of the SAP ecosystem.

Rich industry expertise from pharmaceuticals, high-tech and automotive, to food and consumer packaged goods.

Dedicated SAP experts focused on meeting your specific business challenges and needs.

Delivery of full-cycle implementations, upgrades, project turnarounds, consolidations, divestitures etc.

Consulting services: Functional, Technical, Analytics, CRM, S/4HANA, Project Management, and Advisory.

End-to-end support with business applications, business analytics, technologies, master data and project services.

25+ years of SAP implementation experience and in-depth knowledge of the SAP ecosystem

Dedicated ERP experts focused on meeting your specific business challenges and needs

Consulting services: Functional, Technical, Analytics, CRM, S/4HANA, Project Management, and Advisory

Rich industry expertise from pharmaceuticals, high-tech and automotive, to food and consumer packaged goods

Delivery of full cycle implementations, upgrades, project turn-arounds, consolidations, divestitures etc.

End-to-end support with business applications, business analytics, technologies, master data and project services

The ICM Team

Our team comprises seasoned experts in their field who are dedicated to delivering a premium experience for both clients and employees. Together, they drive our business forward through their commitment to our shared vision and values.

Uli Neubert

Partner | Managing Director

Daniel Neubert

Partner | Data Management

Anette Friedeborn

Director, HR Strategies

Sophie Tinz

Head of PMO

Jim Sutton

Partner | Head of Small ERP Practice

Mike Pacor

VP of Sales